How CrewView is helping shipping lines improve safety, efficiency and transparency  

Container visibility shouldn’t stop at the shoreline. Yet for most shipping lines, as much as 30% of the container’s journey—when it’s out at sea—is largely in the dark.  

Our CrewView onboard visibility solution is closing the last visibility gap in container shipping by enabling intelligent end-to-end dry and reefer container management in real time at sea. This empowers shipping lines with the insights they need to manage their fleet with confidence, enhancing cargo safety and integrity, improving crew safety and efficiency and boosting customer trust. 

Full visibility from deck to dock 

CrewView provides onshore and onboard crew members with live container data to improve supply chain transparency.

Vessel crew members can receive SMS alerts for temperature deviations and power failures, which can quicken incident response time so corrective action can be taken before cargo is compromised.

Shipping lines can also report the live container data to customers for improved transparency and happier clients.  

Go beyond basic alerts for real container ROI 

CrewView helps shipping lines gain ROI faster from their container fleet with: 

• Remote reefer commands including setting temperature points and managing cold treatment processes to help reduce cargo spoilage, insurance claims and financial losses  

• CargoCare profiling and alerts that flag potential issues like setpoint mismatches 

• Interactive bay maps that display container status across rows, tiers and decks—all in one place 

CrewView works with IoT devices from multiple vendors and integrates with BAPLIE voyage files for simple setup.

Data can be transmitted to the secure, configurable and cloud-based ORBCOMM Maritime platform or directly into third-party systems so you can monitor and manage your entire fleet, all in one place. 

Safer crews, stronger reefer operations 

Manual reefer checks are time-consuming and can be dangerous, especially in rough weather conditions. CrewView digitalizes reefer monitoring by enabling remote inspections. This allows crews to prioritize the containers that need attention, optimizing labor hours and spending less time out on the deck at risk.  

For shippers and beneficial cargo owners, CrewView delivers end-to-end transparency. Shipping lines can share live reefer data to prove cold chain integrity. With cargo owners seeking more accountability from their logistics partners, this heightened level of transparency isn’t just a value-add—it’s a competitive advantage.  

Whether you’re looking to enhance compliance, reduce spoilage or deliver a higher level of service, CrewView helps shipping lines bridge the visibility gap—connecting containers with crews across every leg of the journey for smarter management. 

Learn more in our press release.

Cody Lirette

Cody Lirette is Senior Content Marketing Manager at ORBCOMM. With over a decade of marketing and communications experience for both the public and private sector, he uses his passion for innovative technology and plain language to build compelling content that inspires action.